GDPR Compliance

Last updated: May 11, 2026

Our Commitment to GDPR

silent-inquiry is committed to complying with the General Data Protection Regulation (GDPR) and ensuring the protection of personal data for all individuals in the European Economic Area and the United Kingdom.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you provide explicit consent for us to process your data for specific purposes
• Contractual necessity: When processing is necessary to perform a contract with you
• Legitimate interests: When we have a legitimate business interest that does not override your rights
• Legal obligation: When we must process data to comply with legal requirements

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for multiple copies or manifestly unfounded requests.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain circumstances.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you in a structured, commonly used format.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects.

Data Protection Officer

For any GDPR-related inquiries or to exercise your rights, please contact us at:

Email: [email protected]
Address: 42 Queen Square, Bristol BS1 4QP, United Kingdom

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

International Data Transfers

We primarily store and process data within the United Kingdom. Any international transfers are conducted in compliance with GDPR requirements using appropriate safeguards.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our standard retention periods are:

• Client data: Duration of engagement plus 7 years
• Inquiry data: 2 years from last contact
• Marketing data: Until consent is withdrawn

Supervisory Authority

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: https://silent-inquiry.com
Phone: 0303 123 1113

Updates to This Statement

We may update this GDPR compliance statement periodically. We will notify you of significant changes by posting a notice on our website.